Last Updated: November 2024
At FinXpert Mortgage ("we," "us," "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://finxpertmortgage.com/ and use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree, please do not use our website.
- Information We Collect
We collect information that you provide directly to us and automatically when you use our site.
- Personal Information You Provide: This includes information you submit when you:
- Contact us via a form, email, or phone: Name, email address, phone number, and any details about your mortgage inquiry.
- Register for an account: Name, email, company name, phone number, and address.
- Apply for a mortgage or pre-approval: Financial information, employment details, property information, and identification documents (this collection will be governed by a separate terms of service).
- Information Collected Automatically: Like most websites, we use cookies and log files to collect:
- IP address, browser type, and device information.
- Pages visited, time spent, and referring website addresses.
- This data is used for analytics, site improvement, and security.
- How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our mortgage brokerage services.
- To share your information with partner banks and financial institutions in the UAE to process your mortgage inquiries and applications.
- To communicate with you, respond to your inquiries, and send you service-related information.
- For marketing purposes, such as sending you information about products and services we think may interest you (you can opt-out at any time).
- To analyze and improve our website and user experience.
- To prevent fraudulent activity and protect our services.
- How We Share Your Information
We may share your personal information with:
- Banks and Financial Institutions: This is essential to process your mortgage application, obtain quotes, and secure pre-approvals on your behalf. By submitting your information, you consent to this sharing.
- Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., data analysis, marketing services, customer service). These parties are obligated to keep your information confidential.
- Legal Requirements: Where required by law, regulation, or legal process.
- Your Rights Regarding Your Data
Depending on your location, you may have the following rights:
- Access and Portability: To request a copy of the personal data we hold about you.
- Correction: To update or correct your inaccurate personal data.
- Deletion: To request we delete your personal data.
- Opt-out of Marketing: To unsubscribe from our marketing communications at any time by using the "unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact us at [Your Email Address].
- Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze site traffic, and for advertising. You can control cookies through your browser settings. refusing cookies may make some parts of our website inaccessible.
- Third-Party Links
Our website may contain links to other sites, such as banking partners. We are not responsible for the content or privacy practices of these external sites.
- Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect information from children.
- Changes to This Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
FinXpert Mortgage Solutions
Office Address: Podium level 3, Empire Heights Tower B, Business Bay, Dubai. UAE
Phone: +971 55 550 3016 & +971 55 457 1489
Email: contact@finxpertmortgage.com
