Last Updated: November 2024

At FinXpert Mortgage, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data when you interact with our website.

By using our website, you consent to the practices outlined in this Privacy Policy. If you have any questions or concerns, please don't hesitate to contact us.

1. Scope of This Policy

This Privacy Policy applies only to online interactions and data collection on the FinXpert Mortgage website. It does not cover information we may collect offline or through other communication channels.

2. Consent

By using our website, you acknowledge and agree to this Privacy Policy and consent to the collection and use of your personal information as described herein.

3. Information We Collect

We may collect personal information from you in various ways when you visit our site, including but not limited to:

• Contacting Us Directly: When you reach out to us for assistance or inquiries, we may collect your name, email address, phone number, and any additional details you choose to share.
• Account Registration: If you set up an account with us, we may request your name, email address, company name, phone number, and address.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our website and services.
• Understand how you interact with our site and services.
• Develop new features and services.
• Communicate with you for customer service, marketing, and updates.
• Prevent fraudulent activity.

5. Log Files and Cookies

Like many websites, we use log files and cookies to collect information about visitors to our site. These may include:

• Your IP address
• Browser type and version
• Referring/exit pages
• Date and time stamps
• Clickstream data

Cookies are small text files stored on your device that help us enhance your user experience by remembering your preferences and browsing behavior.

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, certain features of our website may not function properly without them.

6. Advertising Partners

Some of our third-party advertising partners may use cookies, web beacons, or similar technologies to collect data about your online activity. These technologies help improve the relevancy of the ads you see across the web. Below are links to the privacy policies of some of our key advertising partners:

• Google Ads Privacy Policy

Please note that FinXpert Mortgage does not control and is not responsible for the privacy practices of these third-party advertisers.

7. Third-Party Practices

We may partner with third-party ad networks or service providers who may use cookies and other tracking technologies on our site. These third-party services have their own privacy policies, which you should review to understand how they handle your data.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

For California Residents (CCPA):

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request access to the personal information we collect about you.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information (if applicable).

For EU Residents (GDPR):

If you are in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct any inaccurate or incomplete information.
• Right to Erasure: Request that we delete your personal data (under certain conditions).
• Right to Restrict Processing: Request that we restrict the processing of your data (under certain conditions).
• Right to Object: Object to the processing of your data (under certain conditions).
• Right to Data Portability: Request that we transfer your personal data to another entity (under certain conditions).

If you wish to exercise any of these rights, please contact us, and we will respond within one month.

9. Children's Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from anyone under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as quickly as possible.

We encourage parents and guardians to monitor their children's online activities and educate them about privacy and safety.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

FinXpert Mortgage Consultant
Email: [email protected]